Privacy Policy

chatBOTX is a website and Internet service owned by SMART-Wares Pte Ltd (henceforth known as “Site Owner”), a company incorporated in Singapore. Your privacy is important to SMART-Wares Pte Ltd. This Privacy Policy explains in general what Personal information and other information are collected, how the information is used, to whom we may share such information with and how we safeguard its confidentiality and security.

What the Privacy Policy covers?

This Privacy Policy covers how chatBOTX uses and protects any information that you give SMART-Wares Pte Ltd when you use our website, and its related services.

What Information Do We Collect?

We collect the following information when you register or subscribe with us:

  • name and job title, company name
  • contact information including email address, billing address and credit card information
  • demographic information, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather?

We require this information to understand your needs and provide you with a better service, and for the following general reasons:

  • For billing, identification and authentication.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about our new products, special offers or other information which we think you may find interesting.
  • We may also use your information to contact you for our market research purposes.


  • A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a web site's computers and stored on your computer's hard drive.
  • Cookies are required to use the chatBOTX's service.
  • We use cookies to record current session information, but do not use permanent cookies. You are required to log-in to your chatBOTX account after a certain period of time has elapsed to protect you against others accidentally accessing your account contents.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Information Sharing and Disclosure

We will not sell, distribute or rent your personal information to third parties unless we have your permission or are required by law to do so.

If you believe that any information we are holding on you is incorrect or incomplete, please email us at [email protected] as soon as possible. We will promptly correct any information found to be incorrect.


chatBOTX may disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the Terms of Service.

Data Storage

SMART-Wares Pte Ltd uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run chatBOTX website and its related services.

Although SMART-Wares Pte Ltd owns the chatBOTX's portal code, databases, and all rights to the chatBOTX suite of applications, you retain all rights to your data.

Changes to this Privacy Policy

SMART-Wares Pte Ltd may amend the policy relating to chatBOTX's policy from time to time and update this page.

We will notify you about substantial changes in the way we use your personal information by sending a notice to the email specified in the subscriber account.


Any questions about this Privacy Policy should be addressed to support at [email protected]

Contact Us

Interested to know more about chatBOTX? Contact us today by completing the enquiry form.