Our Virtual Assistants use the latest advances in Natural Language Processing and AI technology to provide rich conversational experiences to customers. Virtual Assistants interact like humans by using natural language processing to understand user’s intention. Provide the Assistant with examples of user’s intents and responses. The Assistant will analyse, learn and respond.
Customers enjoy rich conversational experiences from multiple channels. Connect your Virtual Assistant with the favourite channels used by customers, FaceBook, WeChat, Skype and other popular channels.
Our Virtual Assistants is able to engage in text or voice-based conversations after sufficient training.
Our Virtual Assistants complements existing customer service by answering questions 24 hours 7 days a week. By using the latest in AI and NLP technology, chatBOTX provides the most relevant information and recommendations based on customer profile and historical conversations. chatBOTX allows for switching of language and sentiment analysis.
Create an automated Chatbot by keying in your Bot name and language. You can also choose from a Pre-built bot to start customising your Chatbot.
Design your bot by identifying what user says, intents and entity. Create them and describe them by giving a few examples.
Train your bot’s machine learning model with data from past conversations. Test your bot with what user says and make sure they are recognized with your added data.
Click to publish when you are ready to use your bot after the bot has been trained and tested.