Chatbot system frees you to do things with repetitive question. You don’t waste time on answering questions over and over again.
Creating a bot from scratch takes a long time and is tedious. Browse from pre-built bots that are already configured with industry content. Customising your bot with a pre-built bot can save you a lot of time.
Use chat demo to test the conversation flow before publication. This will allow you to ensure that your chatbot works before going live.
Rich Message sends responses with button, images or list option that can lead to product selection instead of just plain text. Rich message yields a higher response rate with intuitive interaction flows.
Small talk provides predefined conversation pattern by importing predefined predefined questions and answers. For example, “Hi!”, “How are you?”, “Are you a robot?”. This process improves user experience when they are using the Chatbot.
Check your chatbot conversation history in the Archives. Improve your stories with the past conversations to increase the efficiency of your Chatbot.
Chatbot API allows you to extract responses from third party tools when you create Chatbot. Integrate API with your chatbot for a faster process.
Connect your chatbot with your favourite channels used with just a click. Integrate your chatbot with other services like Facebook, Wechat, Skype and more.
Provide examples of what a chatbot understand when interacting with user. Chatbot will train and understand the user's intent and help to respond in the useful way.
Get insights on user behaviour with chat analytics. Improve your bot by monitoring its performance in real-time to capture new opportunities and improve decision making.